Chapter 8 Organizational Information systems

In chapter 8 there were many different information systems that I was introduced to. I'm a big fan of the customer relationship Management because I have plans to become a Salon owner. As you know, salons are based on all the services, how they are performed, what the salon offers, and who is it we want to attract, as well as how can we make ourselves different from other salons and spas. With customer relationship management it is based on the idea to obtain new customers and retain the ones the business already has. The relationship between businesses and custmoers is so important in the cosmetology world because customers are what make the business successful in both the short and long run. Customers are how salons make money and also how they attract new customers by word of mouth. So it is important to know your customers so you can offer them services you know they would enjoy or need and offer them a great service on a one to one relationship.